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Onboarding & product training

Your users don’t need a manual. They need a hand.

We make interactive walkthroughs that show people how your software works, instead of telling them. Self-paced, narrated, and dropped in right where they get stuck.

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  • Self-paced
  • Narrated
  • Any language
  • Embeds anywhere
  • Measured

Nobody reads the docs. They open your product, poke around for four minutes, and decide whether it’s worth the effort.

A walkthrough wins because it happens inside that decision instead of after it. People click the real buttons, in the real interface, at their own speed — and they get to the end.

What we make

Seven things, all pointed at the same outcome — people finish.

  • 01

    Interactive walkthroughs

    Clickable, self-paced guides through your real interface. People learn by doing the thing, not by watching someone else do it — with separate routes for admins, agents and everyday users.

  • 02

    Explainer videos

    Some things a click-through can't show: why a feature exists, what happens behind the scenes, how the pieces fit together. Those become short animated videos instead.

  • 03

    Built in your brand

    Your logo, your colours, your product language. Everything ships white-labelled, so it looks like your own team made it — which, as far as your users are concerned, is the point.

  • 04

    Narrated voiceover

    Clear narration on every step, in a consistent voice. Change a line and the audio updates — no re-recording sessions.

  • 05

    Multi-language versions

    One walkthrough, translated into the languages your users actually speak. Same flow, same screens, no second production run.

  • 06

    Embedded anywhere

    Drops into your docs, help centre, empty states or onboarding emails — right where people get stuck. Or collected into one searchable training hub.

  • 07

    Engagement analytics

    Which steps get finished, where people drop off, what they skip. The walkthrough quietly tells you where the product confuses people.

Not sure which of these you need? That’s what the call is for.

Get in touch

Selected work

Don’t take our word for it. Go click one.

This is the real thing, not a screenshot of it. Use it the way your users would — click through at your own pace, sound on.

Want one of these for your product?

Get in touch

How it goes

Four steps, and you’re clicking something real by the third.

  1. 01

    We look together

    We go through your product as a brand-new user and write down every place we get stuck. That list is usually worth the whole project.

  2. 02

    We pick the flows

    We agree which walkthroughs to build and what each one should get someone to do. Scope is settled before anything gets recorded.

  3. 03

    We build it

    Capture, sequence, annotate, narrate. You get a working link to click through — not a slide deck describing one.

  4. 04

    We watch it work

    It goes live where your users hit friction. Then we read the completion data and cut anything nobody finishes.

Step one is a conversation. Grab a slot.

Get in touch

Get in touch

What do people keep getting stuck on?

Book a short call and bring three things: your product, who needs to learn it, and the one flow that causes the most support tickets. You’ll leave knowing what we’d build and what it costs.

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Not ready for a call? Send a question — we answer every one.